Privacy Policy

Information We Collect

When you submit a pilot application form on our website, we collect the following information:

• Your name
• Your email address
• Your phone number
• Your business name
• Your business type or industry
• Estimated call volume
• Any additional messages or comments you provide

How We Use Your Information

We use the information you provide solely for the purpose of responding to your pilot application inquiry and conducting sales follow-up related to our services. We use this information to:

• Evaluate your eligibility for our pilot program
• Contact you about your application and pilot enrollment
• Follow up on your interest in our services
• Provide customer support

Data Sharing and Third Parties

We do not sell, trade, or share your personal information with third parties for their independent marketing purposes. However, we do share your information with service providers that help us operate our business and deliver our services, including:

• Email delivery services to send you communications
• Telephony providers to enable phone operations
• Analytics services to understand how our services are used

These service providers are contractually obligated to use your information only as necessary to provide their services to us.

Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy our legal, accounting, or reporting obligations. If you do not proceed with a pilot or become a customer, we generally retain your information for a reasonable period to respond to follow-up inquiries, then delete or anonymize it.

Your Rights and Data Deletion

You have the right to request deletion of your personal information. To request that we delete your data, please email us at hello@phoneopsai.com with the subject line “Data Deletion Request.” We will process your request within a reasonable timeframe and confirm deletion once complete.

Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date below. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at hello@phoneopsai.com.